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Policies

Shipping, Delivery
& Returns

At Muebles, every product is thoughtfully crafted to enhance outdoor living experiences. Whether you're purchasing outdoor furniture, decorative fountains, planters, or custom-designed pieces, we strive to ensure a seamless delivery experience from our facility to your space.

Shipping & Delivery
01

Delivery Across India

We deliver Muebles products across India through trusted logistics and freight partners. Delivery timelines vary based on product type, stock availability, customization requirements, and destination.

02

Estimated Delivery Timelines

Product TypeEstimated Delivery Time
Ready-to-Dispatch Products7–10 Business Days
Outdoor Furniture Collections10–15 Business Days
Decorative Fountains10–20 Business Days
Made-to-Order Products3–6 Weeks
Custom Project OrdersAs Per Project Scope

Delivery timelines may vary during festive seasons, unforeseen logistics delays, or due to weather-related disruptions.

03

Order Tracking

Once your order is dispatched, our team will share shipment details and tracking information via email, WhatsApp, or phone.

04

Delivery Inspection

We recommend inspecting the packaging and product upon delivery.

In case of visible transit damage, please document the condition with photographs and inform our team immediately.
Easy Setup & Installation
05

Ready-to-Use Outdoor Furniture

All Muebles outdoor furniture products are delivered fully manufactured and ready to use. Our furniture does not require complicated installation, assembly, or professional setup. Simply place the product in your desired outdoor space and it is ready for immediate use.

This makes our furniture ideal for:

Gardens
Patios
Balconies
Poolside areas
Terraces
Hotels & resorts

Our focus is on delivering hassle-free outdoor living solutions with minimal effort for the customer.

06

DIY-Friendly Fountain Setup

Muebles fountains are designed with simple and user-friendly setup systems. Every fountain comes with easy guided instructions that allow customers to install and operate the product independently. The setup process typically involves:

Positioning the fountain
Connecting the water pump
Filling water
Power connection

No specialized installation team or technical expertise is required for standard fountain models.

07

Support Assistance

In case customers require setup guidance, our team is available to assist remotely with:

Product guidance
Fountain setup instructions
Maintenance support
Operational assistance

At Muebles, we believe premium outdoor products should combine elegant design with everyday convenience.

Returns & Replacement Policy

As many Muebles products are large-format, handcrafted, or made-to-order items, returns are accepted only under specific circumstances.

08

Eligible Return Conditions

A return or replacement request may be considered if:

Product arrives damaged during transit.
The wrong product has been delivered.
A manufacturing defect is identified upon delivery.
The product significantly differs from the confirmed order specifications.
To initiate a claim, customers must notify Muebles within 48 hours of delivery, along with clear photographs and videos of the product and packaging.
09

Non-Returnable Products

The following products are not eligible for return or exchange:

Made-to-order furniture
Customized products
Project-specific manufacturing
Products installed, assembled, or used after delivery
Products damaged due to improper handling after receipt
Clearance or special-sale products

As many Muebles products are manufactured specifically for customer requirements, returns due to change of mind, design preference, colour selection, or space planning considerations cannot be accepted.

Need Help?

Questions about your order or delivery?

If you have any questions regarding shipping, delivery timelines, or returns, please reach out to our team through the contact details provided on our website. We're here to help.